I Just Bought Myself A QC35 Headset and when i play any sound through it, it changes volume on its own. This Happens Very Often and happens when using my phone and when using my pc. i have the software and firmware up to date and its a brand new headset.
Thank you for reaching out to the community, I'm sorry to hear that you are having issues with your product.
Could you clarify is the volume is changing by going up only or by going down or both ways.
If you can clarify on what the issue is. It could potentially be that one of the volume buttons might be stuck.
Looking forward to hearing from you
Liam G - Community Support
Thank you for getting back in touch Legonerd.
It could possibly be that the QC 35 volume buttons are stuck or are having an issue but I will recommend that you try a reset to see if that changes anything.
Please follow these steps to reset the headphones:
Let me know if this changes anything
All the best
Okay thank you for clarifying that Legonerd.
If that recommended step has not worked then I would recommend that you contact the technical support team.
You can find the details by clicking Here. Select your region and scroll down to the bottom of the page and select "Contact Us"
The next page will give you the details for the technical support line.
I hope this helps, If you ever have any other questions please feel free to contact us again.
All the best