Feb 4, 2018
Feb 15, 2018
I have the soundsport wireless in ears and the QC35 ll and both have overly sensitive mics. Fine in a quiet environment but useless anywhere else. Rubbish and needs fixing..
Dec 15, 2016
Thanks for joining the discussion. I would contact your local Bose support to see what options are available for you. Here is a link you can use. Click on your country, scroll down to " Contact Us"
I called they asked me to upgrade the new firmware.
It's a little bit better, very little. So again in a noisy environment I need to switch off the headset.
Mar 4, 2018
Aug 21, 2017
Good move!. Trust me that's the only way to gain their attention. and i even wonder if they care one way or the other.
It's not worth the money they are asking for. If it was significantly cheaper or you can buy a used one its good for listening to music and noise cancellation. that's about it.
But don't count on any support from Bose, they are just playing with us on this forum.
Dec 7, 2017
Certainly depends on what you want to use the headphones for. Probably a smart move.
I just had the pleasure of using the QC35II on an 11 hour flight. Noise cancellation was phenominal, couldn't hear the plane.
Still had more than 50% battery at the end of my trip too (including return, on trip out I didn't use them the entire time, but did on way back), amazing battery life.
However, the headphone volume control doesn't work when plugged in to in flight entertainment. Thankfully I had a splitter with inline volume control on it, otherwise the announcements blow your eardrums!
I do confirm noise cancellation is amazing. Nobody is complaining about that, at least I never read a complaint about this feature.
The issue there is the conflict beetween the two mic : the one used for noise cancelaltion and the one for your voice during a phone call.
Making a phone call in a noisy environment (jsut an open space for example) doesn't work, people will hear all the people discussing around or typing on the keyboard.
No progress from Bose, depiste the value ($) of the prodcut and the reputation of the brand.