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Apr 26, 2017

QC35 constant blowing noise in left ear

I just got my QC35 headphones and as soon as I turn them on, I always hear a sort of wind / blowing noise in the left ear. I've updated the firmware to the latest version and that didn't change anything. This sound only occurs when they're on / active noise cancellation is running.

 

Question: If I were to go through the replacement process, would this be resolved or is it just a flaw that the QC35 headphones have? I'm asking, because I've seen this exact problem described numerous times on the internet, and my initial guess would be that it's just a product flaw that affects each and every QC35 device, but some people may not care about it.

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Audible Advocate
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Apr 28, 2017

Re: QC35 constant blowing noise in left ear

I have same problem (manufacture date 22.03.2017) - any solutions?
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Dec 15, 2016

Re: QC35 constant blowing noise in left ear

@nejeuahejr and @Maryjan8i

 

Thanks for the post. Sorry to hear this. Have you tried to reboot the headset?

  1. Turn the headset off and wait for 30 seconds.
  2. Plug the headset into a USB power supply via USB cord and wait 5 seconds. (Power supply needs to be plugged into the wall with power on).
  3. Unplug USB cord from headset and wait 1 minute.
  4. Turn on the headset and test if the headset works properly.

Give that a try and let us know

 

Tony

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Apr 28, 2017

Re: QC35 constant blowing noise in left ear

Hello,

 

after reboot noise from left earcup was gone until i played some music and its here again...

I see in other topic is common issue 😞

Mine headset is almost new, but i dont have a proof of pucharse from shop, soo there is chance to replace for other new headset with Bose service in Poland?

 

 

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Dec 15, 2016

Re: QC35 constant blowing noise in left ear

Maryjan8i

 

Thanks for the troubleshooting you have done. We would recommend contacting your local Bose support HERE. Click on your country, scroll down to "Contact Us"

 

Let us know if you need anything else.

 

Tony

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Jul 2, 2017

Re: QC35 constant blowing noise in left ear

Have the same problem with a brand new pair. Subtle blowing noise in just the left ear. 

I've gone through the solution without any luck.