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Fragodec
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Mar 24, 2019

QC35 ll: Bluetooth Stuttering

Hi, I bought the QC35 ll around 4 months ago and I have experienced music stuttering while playing stored songs in my LGV30 smartphone. Usually it stutters twice in a 4 minute interval, even if there is no interference around. How can I fix this? Thanks in advance
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Moderator

Re: QC35 ll: Bluetooth Stuttering

Hi Fragodec, 

 

Many thanks for your post and welcome to the community. I'm sorry to hear you are having this issue.

 

What device are you currently playing music from?

 

Also have you unpaired the headphones from the device and cleared the Bluetooth list at all? to do so please select the following link for Instructions

 

Please let us know if this helps at all.

 

Have a great day

 

Leon_C - Community Support