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Apr 1, 2019

QC35II right ear is quieter

My QC35II had a balanced volume between the left and the right ear then suddenly the right ear felt like it had a lower volume then the left.

These are newly bought. It is the Limited edition QC35II and the manufacturing date is December 31,2018

Re: QC35II right ear is quieter

Hi HancyP, 


Thank you for your post and welcome to the community. We are very sorry to hear that you are having issues with your Quiet Comfort 35 II Headphones. 


I would love to help you get this resolved. You can see a great thread here that has many troubleshooting steps and a resolution for this issue. 


Kind Regards, 

Hector B - Community Support.