Qc 30 not working properly

Silent Starter

Qc 30 not working properly

I purchased the qc 30 in December 2017 in Germany. Since the 5.5.18 the headphones are no working properly. I can't turn them off, pressing the multifunction button lowers the noise cancelling, the volume buttons don't work and once in a while the volume lowers by it self. I'm in israel so and there isn't a specified support address. Please help me with this problem. Thanks in advance. Gadi.
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Re: Qc 30 not working properly

Hi there, Gadi!

 

Welcome to the community, my friend!  Those are some unusual issues, I'm glad that you reached out.

 

Below I am including the contact information for our authorized 3rd party Bose seller in Israel, I hope that this helps!

 

Newpan, Ltd.
14 Rojansky Street
Rishon Lezion, 75706, Israel
Tel: 1-700-700-727
FAX: 03-9628332
Email: info@newpan.co.il

 

Take care and have a wonderful day,

Shiloh - Community Support