Quality issues with QC 30 (had two pairs and both are broken)
I want to discuss quality of QC30 headphones. I own (or, better to say - owned) two pairs and I had problems with both of them.
My first pair was bought abroad and I absolutelly loved them. I weared them every day for at least two hours, I was happy about noise canceling, especially in load places, like underground transport. But then silicone lining started to peel of plastic base. It appeared, that this lining is bit larger than plasic part, so it just peeled off and refused to stick back, because there was noticeable gap. Headphones began to look scarry, but this didn't impaired functionality at all, so I was generally okay with that. It happened on eighth month after purchase. Then, couple of months later they just died. They ceased to power on and blinked with red light, when I tried to charge them. I've seen couple of posts about this dreaded red light on this forum. That happened about 1 years and 1 moths after I bought them, so no more warranty. Okay...
During silicone peeling phase, I bought second pair of QC30 for my wife. From local dealer, this time. With warranty of course. QC30 are good and I decided that my first pair was unlucky or maybe it was from the first batches. So, I hoped, that my wife will not experience the same problems, as I had. And indeed, no silicone peeling this time. But after 6 months of very moderate use my wife noticed noise in the left ear. Then it almost stopped to working. I must say that my wife used them only occasionally and with greater care that I used my own pair. So I was shocked to see problem with her headphones. I brought this pair back to dealer and asked for warranty replace. They checked headphones and said, that although they look okay on the outside (they said "there is no mechanical damage visible") some internal wiring is damaged. An this is a mechanical damage and it is not covered by warranty, so they can't replace headphones.
I want to repeat this: moderate usage, no external damage, some problem inside and this is not covered by warranty.
So, to sum this up. I had two pairs, they had different mechanical problems. One broke right after end of warranty period, another broke during warranty, but can't be replaced. Either I'm extremely unlucky, or there is something wrong with QC30 and Bose support.