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nicholas.mcelveen
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Nov 19, 2017

Quiet comfort headphones wont charge

The power light comes on for about 10 seconds when connected. I've tried the 5 second leave for a minute advice. I've tried the software update which got to 82% before it failed. Not very happy at all.......
3 REPLIES 3
Moderator

Re: Quiet comfort headphones wont charge

Hi Nicholas!

 

Thank you for becoming a part of the community, I'm glad that you reached out.  I just have one question to clarify - which Quiet Comfort headphones do you have?  And What devices are you pairing them with?  

 

I hope you have a great day,

Shloh_C 

nicholas.mcelveen
Silent Starter
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Nov 19, 2017

Re: Quiet comfort headphones wont charge

Hi, they are quiet comfort 35 wireless and pair with a Samsung s8 plus
Moderator

Re: Quiet comfort headphones wont charge

Hi Nicholas, 

 

Thank you kindly for getting back to me.  I'm thinking customer support would be the best option for you here. I'm including a link to the support page here, just select your country and scroll down to where you see "contact us".

 

Let me know how it goes?

 

Have a lovely day,

Shiloh_C