Murphycpcu
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Jan 7, 2019

Quiet control 30

I can't turn off my headphones which casues them to run battery down all the time.  Is there a fix?  Can they be turn off using a program?

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Dec 15, 2016

Re: Quiet control 30

Hi Murphycpcu,

 

Thanks for posting. I am so sorry to hear about that. Let's get that working for you. Could we start with resetting the headphones? 

 

To reboot the headset

  • Turn the headset off and wait for 30 seconds.
  • Plug the headset into a USB power supply via USB cord and wait 5 seconds. (Power supply needs to be plugged into the wall with power on).
  • Unplug the USB cord from the headset and wait 1 minute.
  • Turn on the headset and test if the headset works properly.

If you could try that and please let us know. 

 

Regards,

 

Tony G - Community Support