Everytime I pause the music and try to play it again I have to press the button 2 or more times, and sometimes it does not work, I have used Spotify, Samsung Music, Google Play, etc.
I cleared my connections list, and I have both Bose connect and headphones firmware updated.
Should I got to the Store?
Im sorry your having this issue. Do you have any other Bluetooth products you can try to replicate this on? Just so we know what steps to take next.
Brandon_C - Community Support
I see. I would like you to try the following steps:
Let me know how this goes. This is a very interesting issue.
Sorry, it did not.
I read on other posts that may be related to an Android Update, recently my software updated.
I am not sure if it might be Bose or Android issue.
No worries. Were these other posts on the Bose Community Forum? If so would you be able to provide the links?
Can I also get you to provide me some further information:
Android Version is 9
One UI Is 1.0
It is just after press pause, sometimes if a take longer, it just does not work anymore.
If I disconnect them, sometimes it plays music others it does not, I have to use the app that I am using for music.
Thank you for the information. If anybody else has these issues. Please post the same details below. What I can do is raise this issue to be looked further into and see whether this is an isolated issue, or whether it is happening across the board.
If you find any other Community articles please be sure to link them down below.
Since a couple of days, the play/pause multi-functional button doesn't work on my Samsung Galaxy S7 mobile anymore. The only thing I did the last days was to upgrade the Android Version to 7.0. All other buttons work. The play/pause button also works on my iPad.
I tried to "reset" the QC35 ii by:
I also cleared the pared device list.
Can you please help me to get the button working again.