Motoboat
Silent Starter
  • 0
  • 2
  • 0
Registered since

Apr 28, 2019

QuietComfort 35 bluetooth when laptop lid closed

Hello, I have a laptop setup with two external monitors and the laptop lid closed.  It seems when I close the laptop lid the bluetooth connection on these cuts in and out constantly, if i open the laptop all works fine.

 

I have it set to do nothing when the laptop lid is closed and everything else is working fine except this.  Any suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Moderator

Re: QuietComfort 35 bluetooth when laptop lid closed

Author Accepted Answer selected by Motoboat

Hi Motoboat, 

 

Thanks for your post and welcome to the community. 

 

Have you attempted to forget the connection between the headphones and the laptop and reconnect? 

 

Also, have you attempted to use other Bluetooth devices with the Laptop? 

 

Kind Regards, 

Hector B - Community Support 

Feel more. Do more. Be more.
New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started.

View solution in original post

2 REPLIES 2
Highlighted
Moderator

Re: QuietComfort 35 bluetooth when laptop lid closed

Author Accepted Answer selected by Motoboat

Hi Motoboat, 

 

Thanks for your post and welcome to the community. 

 

Have you attempted to forget the connection between the headphones and the laptop and reconnect? 

 

Also, have you attempted to use other Bluetooth devices with the Laptop? 

 

Kind Regards, 

Hector B - Community Support 

Feel more. Do more. Be more.
New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started.

View solution in original post

Highlighted
Motoboat
Silent Starter
  • 0
  • 2
  • 0
Registered since

Apr 28, 2019

Re: QuietComfort 35 bluetooth when laptop lid closed

Thank you for the reply, sorry to get back to you late.  I actually got rid of the laptop and it's working fine on another PC so i'm going with the laptop had some issues.