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Doug Mann
Participant
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Jul 10, 2018

Re: Recharging Bose Soundsport

@Mohsin_S Yes, I’ve tried multiple chargers and USB’s. Let the battery discharge today, charged them until green light (about an hour). Headphones said they were at 100% when I turned them on. Started getting a “Battery Low. Please Charge Now” alert within a half hour of use.
Tony_G
Moderator - Retired
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Dec 15, 2016

Re: Recharging Bose Soundsport

Hi @Doug Mann,

 

Thanks for responding and all the troubleshooting that you have already done. At this time I would recommend contacting your local Bose support using this link. Click on your country, scroll down to "Contact Us".

 

Highest Regards,

 

Tony - Community Support

 

 

muzza
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Aug 8, 2018

Re: Recharging Bose Soundsport

I am having exactly the same problem after the 2.5.3 update a few weeks ago. The headphones only charge to 100% if they were completely flat, I mean won't turn on anymore.

I would prefer a new firmware update rather than sending my headphones in for repair, which I don't believe they need.

 

Any assistance would be welcomed.