fonzserge18
Audible Advocate
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Registered since

Sep 28, 2018

Re: Replacement program

actually i already did. they did gave me a discount for like 20 percent only. its just like buying almost brand new. not worth it. for those planning to buy BOSE. Just DONT and thank me Later. they dont value theyre costumers. first time buying qc35 and that would be my Last. really not worth it. used mine a couple of times only then it broke and they will not FIX it.

IvorJ
Friendly Fanatic
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Registered since

Sep 6, 2018

Re: Replacement program

Sounds like a very common theme

HAFC
Audible Advocate
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Registered since

Nov 11, 2018

Re: Replacement program

Same issue. My local dealer confirm they do not repair. Replacement is a worldwide program. They offer 25% off for replacement. THAT'S A JOKE~ Bose never repair their product, they offer discount and ask us buy a new one. 
Ridiculous policy. Won't buy Bose anymore.

Moderator

Re: Replacement program

Hello all,

 

Thank you all for your comments. Due to it's age we will be closing this thread. If you need further assistance please feel free to post in a new thread. As always, should you wish to speak with a Bose representative, you can contact our Customer Support team here https://bose.life/2f4nJid. Just select your region, and kindly scroll down to where you see "Contact Us".

 

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Best Regards,

 

Greg - Community Support