Kato2019
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May 14, 2019

Something anomalous in behaviour of the voiced report on firmware 2.7.7

Hi to all,

 

I have updated the firmware of my soundsport headphones to version 2.7.7.


It works fine but I have noticed something anomalous in behaviour of the voiced report .


I have an Ipad and an android phone connected at the same time to my headphones.


When I walk away from my Ipad the soundsport headphones report lost connection with both devices: Ipad and phone, even I still hearing the music of my phone located in my pocket through the earphones.

 

Someone have detected the same problem? how can I solve it?

 

 

1 ACCEPTED SOLUTION

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Kato2019
Audible Advocate
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May 14, 2019

Re: Something anomalous in behaviour of the voiced report on firmware 2.7.7

Bose Best Answer selected by Moderator Vicky_W

Hi Jessie,

 

thank for your fast reply.

 

Sadly or luckly I couldn't reproduce the error because the third time I walked away the voice announced twice that the Ipad was lost and from that moment the earphones seem to report correctly the lost connections.

 

I will report back here if the error appears again.

 

Thanks again four your kind support.

 

Best regards

 

 

View solution in original post

3 REPLIES 3
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Moderator

Re: Something anomalous in behaviour of the voiced report on firmware 2.7.7

Hi Kato2019, 

 

Thank you for taking the time to post and welcome to the community!

 

Thank you for bringing this to our attention. Do you experience the same issue when you walk away from the phone but have the ipad with you? 

 

I look forward to hearing from you!

 

Kindest, 

 

Jessie O - Community Support

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New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started.
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Kato2019
Audible Advocate
  • 0
  • 3
  • 1
Registered since

May 14, 2019

Re: Something anomalous in behaviour of the voiced report on firmware 2.7.7

Bose Best Answer selected by Moderator Vicky_W

Hi Jessie,

 

thank for your fast reply.

 

Sadly or luckly I couldn't reproduce the error because the third time I walked away the voice announced twice that the Ipad was lost and from that moment the earphones seem to report correctly the lost connections.

 

I will report back here if the error appears again.

 

Thanks again four your kind support.

 

Best regards

 

 

View solution in original post

Highlighted
Moderator

Re: Something anomalous in behaviour of the voiced report on firmware 2.7.7

Hi Kato, 

 

I'm glad to hear that the issue appears to have resolved itself!

 

Please do come back to us if you notice it happening again. 

 

Have a great day!

 

Kindest, 

 

Jessie O 

Feel more. Do more. Be more.
New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started.