cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 
milestgeau
Participant
  • 0
  • 2
  • 0
Registered since

Aug 11, 2017

SoundLink® around-ear Bluetooth® headphones won't charge

 
3 REPLIES 3
Tony_G
Moderator - Retired
  • 0
  • 5470
  • 238
Registered since

Dec 15, 2016

Re: SoundLink® around-ear Bluetooth® headphones won't charge

milestgeau

 

So sorry to hear that your headphones aren't charging. If I could ask a few questions. Are you getting any lights at all? Have you tried more than one cable or adapter?

 

Please let us know.

 

Tony

 

milestgeau
Participant
  • 0
  • 2
  • 0
Registered since

Aug 11, 2017

Re: SoundLink® around-ear Bluetooth® headphones won't charge

Tried various chargers and various cables.  Charge light doesn't go on at all.  Connection light went on until the bluetooth module was completely dead.

Tony_G
Moderator - Retired
  • 0
  • 5470
  • 238
Registered since

Dec 15, 2016

Re: SoundLink® around-ear Bluetooth® headphones won't charge

Hi  milestgeau

 

Thanks for responding and all the troubleshooting you have already done. It looks like its time to contact your local Bose support here. Click on your country, scroll down to "Contact Us"

 

Let us know how it goes

 

Tony