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The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.


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la_hawaiian_guy
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Sep 17, 2018

Re: SoundSport Free left ear disconnects randomly

To whom it may concern,

When I connect the wireless bose sport headphones to my Samsung Gear S3, it randomnly loses connection to my left ear bud. I have to repair it to get sound on both ear pieces. I use the headphones at the gym. It is frustrating and I can't get a good work out with having to repair it all the time.

Johnnodvc
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Sep 18, 2018

Re: SoundSport Free left ear disconnects randomly

I have the same problem of the left ear bud dropping out, especially when outside. They are basically UN useable. I took my original pair back and got them replaced, but the new pair are just the same. Bose clearly know this is a problem, so why aren’t they doing anything about it? Our only option is to ask for our money back and warn others not to touch this product until they can be sure the problem is fixed. And this is trashing the BOse brand, by the way - I will not be buying another Bose product, ever.

juanjack
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Oct 11, 2018

Re: SoundSport Free left ear disconnects randomly

I am a fan of bose but its sad to say my first impression of bad situation is the same with you guy having.

I have bought it yesterday, and my first feeling is that left ear buds usually lost connection. i also upgraded new firmware and hope it getting better.

 

Anw, i hope bose consider this issue seriously because most of bose fan are addicting to music,audio and they really dont want to be annoyed with disconnecting

 

Rgds,