Dec 15, 2016
Thanks for reaching out to us here. We're sorry you're having issues with one of the earbuds. We appreciate the troubleshooting steps you've done, and we understand it can be frustrating when a product stops working correctly. We're here to help you with that. Just to be sure, which version of the SoundSport headphones do you have?
Have you verified the headphones seem to be charging correctly and for how long?
Let us know your findings when you get the chance.
Mohsin - Community Support