dave@firmanirrigation.com
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Mar 16, 2019

SoundSport wireless Headphones will not turn off

Hello, my headphones have a green power light on all the time. I cannot get it to turn off or pair with my phone. I let it drain down and die and then charged it back up and turned it on but it did the same thing. Any idea what I can do? It is a year old and has worked great up until now.
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Moderator

Re: SoundSport wireless Headphones will not turn off

Hi, 

 

Thank you for your post and welcome to the community. I'm sorry to see you're having this issue.

 

I would recommend contacting your local Customer Support Team for this particular issue.

 

If you select this Link - Contact Us you can select your region. Scroll to the bottom and select contact us which will provide you with their contact number.

 

Many thanks

 

Leon_C - Community Support