Bortnem
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Jul 29, 2017

SoundSport wireless power button alignment

Hello. I have the grey and yellow version of the SoundSport Wireless Headphones. I've noticed that the rubberized outside portion has pulled away from the yellow plastic piece right next to the power button. Obviously this is where most of the interaction with the device is. As a result, the power button no longer aligns internally making it difficult, and sometimes impossible, to turn the headphones off and on. I've only owned the device since Feb 17 (5 months) and they haven't even been used daily. Any suggestions? I don't think this is something I should attempt to fix myself. Thanks in advance!
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rygy2485
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Jul 30, 2017

Re: SoundSport wireless power button alignment

I've run into the same problem with all the buttons on mine, recently.

Tony_G
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Dec 15, 2016

Re: SoundSport wireless power button alignment

@Bortnem and @rygy2485

 

Thanks for posting. For an issue like that the best thing would be for you to contact your local Bose support here. Click on your country, scroll down to " Contact Us"

 

 

Please come back and update us. we are here to help.

 

 

Tony