Jun 6, 2018
Hello Macyanks@gmail.com! Thanks for posting and welcome to the Community.
I am sorry to hear that's happening, but am glad to help!
Do you get sound in the left ear if you connect to a different device? Are you able to hear audio from the left side when using the 3.5 mm audio cable?
If not, then I'd recommend contacting Customer Support here for further assistance. Just select your region, and kindly scroll down to where you see "Contact Us".
Greg - Community Support
Dec 15, 2016
Thanks for posting. I am sorry to hear about that. If you have followed the troubleshooting offered by @Greg_B and you are still having the issue, I would recommend contacting your local support team using the link provided.