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Jed_89
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Dec 25, 2017

Soundlink Color ii sound controls

While in Bluetooth mode the sound controls located on the speaker itself do not turn the volume up or down on my soundlink color ii. Is this by design or is it a malfunction? The only way to change the volume is from the Bluetooth device connected.
3 REPLIES 3
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Re: Soundlink Color ii sound controls

Hey Jed!

 

Thanks so much for reaching out to the community!  That's a really interesting issue - I'd like to try a few steps to see where this is coming from.  What device are you pairing with?  Let's try a reset:

 

  1. Connect the speaker to power
  2. Press and hold the Multi-function button for 10 seconds
  3. While continuing to hold the Multi-function button, unplug the speaker from power
  4. Release the Multi-function button

 

I hope this helps!

 

Have a wonderful day,

Shiloh_C 

mbknubi
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Jan 17, 2018

Re: Soundlink Color ii sound controls

I am having a similiar issue, not the same, but similar.  Paired with an android phone... when playing music the volume controls work, when on a phone call they do not.  I will try your recommendation and report back.

mbknubi
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Jan 17, 2018

Re: Soundlink Color ii sound controls

Tried the ? reset... the volume controls do not work when on a phone call