surekill
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Jun 19, 2018

Soundsport Free and Apple Watch and iPhone

Hi,

 

Does anyone else have a problem with the Soundsport Free's paired to an iPhone and Apple Watch?

 

I can't seem to switch between the two without the whole pairing processing giving up and not connecting to either. As such I'm forever having to wipe the device list, forget the earphones on the two devices and connecting to each as/when I need to. Which is a real pain compared to other earphones like the Soundsport Wireless which you just pressed the bluetooth button and it switched devices with no problems.

 

Thanks,

 

Rob

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Mohsin_S
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Dec 15, 2016

Re: Soundsport Free and Apple Watch and iPhone

Hello there, surekill, 

 

Thank you for writing in! The SoundSport Free headphones can be actively connected to one device at a time. Pressing the Bluetooth button on the left earbud should let you cycle through the previously paired devices.

 

Try pressing it once, and it should tell you the name of the device you are currently connected to. Press again it immediately, and you should hear the name of the other Bluetooth device. If that other device is nearby and discoverable, the headphones should pair with it. 

 

Can you give this a try and let me know if that helps?

 

Thank you again,

 

 

Mohsin - Community Support