Apr 18, 2018
I have a similar issue. I live in New England and wear my earbuds to work every day, about a 25 minute walk in cold weather, iPhone in my jacket pocket. Never had an issue with connectivity going to and from work - earbuds are comletely exposed during that time. When I go home and take a jog in the evening, same cold weather, phone in armband, earbuds under beanie or wool hat, after a few minutes left drops out, then right beeps and it drops out. A few seconds later it says 'ready to connect'. For me, it seems as if the issue has something to do with jogging, and not the cold weather.
Jun 20, 2017
Thank you all for your sharing your feedback here, and we appreciate your patience. We do not have an update at this time. We will get back to you as soon as we have any more information.
Thank you again!
We appreciate everyone writing in. Just wanted to jump in and provide an update to let you know that we’ve released an update to the firmware to resolve this issue.
Link to the firmware release notes here.