I also had an issue with the battery quickly draining after achieving maximum 90% charge. I contacted customer service and after trying the useless "reset" they gave me link to download the latest firmare update 1.5.1. I followed the instructions and pluged my ear phones to my computer via usb and performed the update. I was very skeptical that it would work but after charging it till the light turned green it reached 100%. I let spotify play and wrote down the start time. It died after playing 5 hours worth of hip hop music. I don't know if heavy bass drains the battery quicker but i think the update via computer actually worked. Someone else should try it and see if that fixes it. I wish i had written down the link to the software downloader. I'm happy my issues are gone for now.
Apr 23, 2018
Could I contact Bose again so they can send him the download link again? I have my Bose SoundSport Free and also the charging base loses battery without using it. regards