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Jul 16, 2018

Swivel broken - is it fixable?

The swivel piece of my right side ear piece broke and now the speaker dangles. I can’t seem to find any replacement parts - is this fixable? I took a photo but don’t see a place to upload one...
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Dec 15, 2016

Re: Swivel broken - is it fixable?

Hello there, Tony091,


Thank you for reaching out to us here. Sorry, you were having issues uploading photos, can you see a button for " Insert photos"? What headphones do you have?


However, based on what you have described, we recommend that you seek the assistance of your local Bose Support for further assistance. They will work with you to discuss your service options. 


Here is a link to get contact information. Just select your region, and kindly scroll down to where you see "contact us". 



Let us know how everything works out for you. 


Thank you again,



Mohsin - Community Support