Feb 26, 2019
I understand that there is some confusion regarding this,
The way the headphones are designed are to put the Bluetooth functions into a dormant mode while the audio cable is connected to the headphones. Once the cable is removed the Bluetooth functions are activated for use again.
I hope this helps
All the best
Jun 15, 2018
@Liam_G Let's get a bit more technical on this so everyone has a clear understanding. When you say "dormant mode" do you mean Bluetooth (BT) is OFF, no BT functions are executing but it is emitting a BLE signal, or something else?
Thank you for your comment.
Some things we would like to clarify, when connecting your headphones to the audio cable this will disable Bluetooth and BLE but NFC is still enabled. In order to make phone calls without Bluetooth, you will need a audio cable with an inline microphone for example like the QC25 audio cable.
If you have any other questions, please get back in touch.