Re: Noise Cancelling headphones 700 - Auto-off feature update
One of the main reasons I bought these is I often work really late and like to take a nap in the middle of the day. On top of being a really light sleeper, there is construction going on in the neighborhood and I also have a 2 year old daughter, not a recipe for a nap.
I am living in Indonesia and had to wait till a friend could bring them from the US, I was so excited to get them until the first time I went to take a nap in them.
I put on a track that helps you fall asleep quickly and was able for the first time in a long time to drift right off... Until 10 min in when loud and shocking chime jolted me back awake, and with a good shot of adrenaline in my system I was unable to fall back asleep and had to carry on through my day with a tired and wired feeling instead of rested.
Wasn't sure why this happened, but after it happened again the next few times I looked online and found all the forums complaining about this issue.
So I can't use these for one of the main reasons I bought them for, I also don't want to be awoken at the hour interval either, so a big:
- PLUS 1 on making this either adjustable or pushing it out to at least 3 hours. With a battery that last for 20 hours, even if they were left on for 3 hours, you're almost sure to have some battery left as I never let them run down that low anyways.
- Have the chime happen when the power button is pushed but no chime if they are powering down from inactivity. The power down chime is crazy loud and startling compared to the track I'm listened to or the "peace n quite" of the NC, having an option to turn off the chime or having something less obnoxious would be great, if the headphones just powered off with no chime from inactivity , I'd probably keep sleeping at that point.
- Something I've learned in e-commerce is that people aren't too bothered by long shipping periods if you keep them informed of any progress and that you haven't forgotten about them and the expected date of arrival. As you can see from reading the various threads, this problem has been going on for months and you are acknowledging the problem but aren't giving any type of timeline for a fix, just that you are on it. If people know its going to be a month, there is some comfort in that and they don't mind waiting, if its going to be 3 weeks but you won't tell people that, they get pissed. Please respect your customers, I'm sure all the brilliant engineers at Bose can come up with an approximate release date of the fix.