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Newvision
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Mar 18, 2020

Unable to pair Bose 35 11 to Samsung A20 Android phone

I am trying to pair my headphones to a new Samsung A20 phone. I had previously had them paired to another Samsung phone different model. On my A20 I have the current Bose Connect App, Google Assistant installed . It only took the Bose retailer about 2 minutes to pair them originally as it is so simple if you know what the procedure is.I went to the Bose dealership yesterday which happened to shut it's doors for business that morning. Can anyone please help me ?

 

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Accepted Solutions
Sam_F
Moderator

Re: Unable to pair Bose 35 11 to Samsung A20 Android phone

Author Accepted Answer selected by Newvision

Hey @Newvision,

 

I hope you've enjoyed your headphones so far - you made a great choice with the QuietComfort 35's!

 

I'd be happy to help you get these set up to your new phone. What you'll need to do is clear the pairing list of the headphones, as shown HERE.

 

Then, your headphones should appear as a product to connect to in your Samsung A20 Bluetooth settings. However, do let me know if you're still unable to pair the headphones!

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Sam_F
Moderator

Re: Unable to pair Bose 35 11 to Samsung A20 Android phone

Author Accepted Answer selected by Newvision

Hey @Newvision,

 

I hope you've enjoyed your headphones so far - you made a great choice with the QuietComfort 35's!

 

I'd be happy to help you get these set up to your new phone. What you'll need to do is clear the pairing list of the headphones, as shown HERE.

 

Then, your headphones should appear as a product to connect to in your Samsung A20 Bluetooth settings. However, do let me know if you're still unable to pair the headphones!

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!

View solution in original post

Newvision
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Mar 18, 2020

Re: Unable to pair Bose 35 11 to Samsung A20 Android phone

Thanks for your answer Sam. I have managed to get the headphones working nicely