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kaiserfernando
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Sep 9, 2017

Re: Updated 12/7: SoundSport Free Audio/Video Delay

apple do not cheat on these things! while to sound bose is better?
Donovan
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Feb 17, 2018

Re: Updated 12/7: SoundSport Free Audio/Video Delay

Picked a set up today.

1 yes YouTube has sync issues. But tv app (ie. iTunes movies) is perfect.

2 yes they stick out. But you ever seen people with those huge mofo headphones? No one cares how you look. Worry about something else.

3 sound quality is tip top. Had occasional cut outs but suspect this was because the phone was in another room.

4 very light and comfortable. But can also confirm buttons are hard to press but maybe they will soften a little over time.

Happy with the purchase. Would recommend but if noise cancelling and video sync are important to you, then consider another product.

iPhone X. Build date 6 December 2017.
fraurheinpromenade
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Feb 22, 2018

Re: Updated 12/7: SoundSport Free Audio/Video Delay

Hello, I love the sound of the free version. Already had the Soundsport Wireless, the Free sounds bettet.

Video lag: At the beginning I watch 2-3 Youtube clips and haven‘t this lag. But after the 4th video the lag us there. I don‘t understand why. Then I updated my headphones ans the lag is still there. I use iPhone X (Firmware 11.2.6). Bought the Free yesterday in Germany. Building date was 9.1.2018. Firmware 1.4.5, the newest said the Bose Connect app.
Currrn
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Feb 25, 2018

Re: Updated 12/7: SoundSport Free Audio/Video Delay

Hi Bose,

 

Any idea of a timeframe for when this issue is going to be resolved? This is a bit of a joke now at this stage, and a lot of customers are being left out in the cold on this after spending a considerable amount of money on a product that is not quite fit for purpose. I would expect frequent and regular progress updates on a potential fix, at the very least. This issue has been reported over 4 months ago and is STILL ongoing.

 

Regards,

Steve

Ser Rikari
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Feb 25, 2018

Re: Updated 12/7: SoundSport Free Audio/Video Delay

Hey guys,

 

I’ve noticed the lag on my iPad.  It happens on almost all of my apps except one.  I watch shows on the Funimation app and for some reason there’s little to know lag at all.  I dunno if it’s the app itself or the headphones but whatever they’re doing seems to be working.

 

I hope this helps.  Also, I’ll keep testing.  I do love these headphones.  Hope there’s a fix for the audio lag.  

tolgaatesel
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Jan 16, 2018

Re: Updated 12/7: SoundSport Free Audio/Video Delay

hi guys,
do anyone use jaybird run?

have any problems like that?

Roni1979
Contributor
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Jan 4, 2017

Re: Updated 12/7: SoundSport Free Audio/Video Delay

Hi!

 

I´ve jaybird Run too, and same issue with audio delay on video streaming. So I think the issue is not based alone one Bose.

zaibzaib
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Feb 26, 2018

Re: Updated 12/7: SoundSport Free Audio/Video Delay

Bose, 

 

Any update on the delay issue? There is still a huge lag even having the latest firmware while watching movies or videos, its so embarassing that it still could not be fixed.

 

Also, I tried my best but they dont work on stereo mode on Windows10 (HP) laptops.

Cronch240
Enthusiast
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Jan 3, 2018

Re: Updated 12/7: SoundSport Free Audio/Video Delay

Some updates i see:

-After update windows 10 - Dell inspiron 17 7000 no more problems with 1 side audio, i got now Stereo, i change from Iphone, to macbook and windows all day switching betwen these platforms no more 1 side audio.. stereo!!!!!!!!!!!!!...

lets see 1 week.

-Macbook using safari to watch video 0 lag
-Iphone if you watch videos from youtube APP there is lag, however if you watch video in youtube inside safari no lag.

a litle uncomfortable but work.


however if you use to make exercise and listen music when you get out or in bus is awasone. sound is something i cant foun in other earbuds.


Just i wish if there is something to fix windows lag.

Cronch240
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Jan 3, 2018

Re: Updated 12/7: SoundSport Free Audio/Video Delay

Sorry:

 

Even if you update windows 10... Stereo sound only is working for few times after again have to clear list and pair in order to get stereo sound.