Tierdal
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Nov 3, 2017

Re: Updated 12/7: SoundSport Free Audio/Video Delay

But ya... Why is my computer labeling this a Bluetooth headset,?!?!!?!!

Fix this please. It's not hard.
BoseHunter
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Dec 7, 2017

Re: Updated 12/7: SoundSport Free Audio/Video Delay

I feel like I spent $250 on a Beta Version..... 

 

Can you confirm that all fixes for these headphones will be provided via a free software update and will not require a new pair of headphones? @Jason_G @bose @BoseAdmin @Shiloh_C

 

Thank you in advance. 

Tierdal
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Nov 3, 2017

Re: Updated 12/7: SoundSport Free Audio/Video Delay

And about that PC/Windows issue??? Like...hi... why are my 300 dollar headphones pairing to my PC as a cheap bluetooth headset VS headphones...like they are.

 

I know the answer here is that you probably used cheap bluetooth headset hardware to make this device and save money but - ya... thats unacceptable so...fix your stuff please

Flash_C4
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Nov 7, 2017

Re: Updated 12/7: SoundSport Free Audio/Video Delay


@Shiloh_C wrote:

Hi Tony!

 

We definitley want you to be able to enjoy your SoundSports and we thank you for your patience here.  This update will benefit customers with Bluetooth AVDTP Protocol version 1.3 or later. We have confirmed Apple iPhones and iPads use this protocol and we continue to evaluate other popular Bluetooth devices. Audio video synchronization may also vary depending on the mobile app being used (e.g. Netflix, YouTube). We encourage you to use the most recent software for your mobile apps, Bluetooth devices and Bose headphones.

 

I hope this helped answer your question and we will keep you in the loop.

 

Thank you again and take care,

Shiloh_C 


 

 

It's done nothing to improve the lag on my iPhone 7 Plus so no it didn't benefit me.

poiboy
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Nov 20, 2017

Re: Updated 12/7: SoundSport Free Audio/Video Delay

I tested my SSF with Netflix on my iPhone last night, both before and after the firmware update. It's significantly improved, going from about a second delay or so to something that I don't notice. I'm very happy with the improvement.

Musicfan217
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Dec 8, 2017

Re: Updated 12/7: SoundSport Free Audio/Video Delay

Using these with the update on iOS, no lag on netflix etc but there is still very bad lag using YouTube app which isn’t an issue using any other Bose headset. (Wired or wireless)
georgeedwardg
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Oct 25, 2017

Re: Updated 12/7: SoundSport Free Audio/Video Delay

Same here.  Have updated to FW 1.3.2 and the horrendous lag in YouTube remains.  Issue persists on all iOS devices running 11.2 (build 15C114).

 

@Jason_G Should we expect a further update re: the YouTube lag?

 
BoseHunter
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Dec 7, 2017

Re: Updated 12/7: SoundSport Free Audio/Video Delay

WE WANT YOUTUBE! WE WANT YOUTUBE! Robot Mad

 

@bose @Jason_G @BoseAdmin @Shiloh_C

Benmalinois
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Dec 2, 2017

Re: Updated 12/7: SoundSport Free Audio/Video Delay

I think they appreciate it all !!
And they are doing what they said they would as of getting us the update for the middle of this month it’s is absolutely a lot better and will get better I hope !!
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Sharkie
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Nov 19, 2017

Re: Updated 12/7: SoundSport Free Audio/Video Delay

Thanks for the update,

 

the sound is really great and with this update very few not synched.

 

I hope this version will resolve the disconnect of the left ear.