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Jul 30, 2018

What is expected noise cancellation of QC35 II

Hi, just got my first pair of QC35 II, and wanted to get an understanding of what i should expect from the noise cancelling ?


- with it on medium or max, im getting a constant white noise in one headphone when its quiet. is that normal ?



Re: What is expected noise cancellation of QC35 II

Hi stav242,


We appreciate you reaching out to the community. I would recommend that you move away from any hard surfaces. Reflected sound caused by using the headset close to a hard surface like a wall, may affect noise cancellation. Also, we have this post that could help in troubleshooting issues with ANC.


QC35 ANC Troubleshooting and Informational Guide


As always, if you feel that your headphones are not acting properly, we are here to help. Here is a link to your local Bose support. Click on your country, scroll down to "Contact Us"



Have a great day!


Tony G - Community Support