qbast
Enthusiast
  • 15
  • 104
  • 0
Registered since

Mar 21, 2017

Re: Windows 10 notification sound interrupt calls audio and mic (on skype) - any solution?

I would not call it a solution unless you use QC35 only for skype. Headset mode is useless for listening to music since it is both bad quality and enables sidetone.

fishie20
Contributor
  • 9
  • 5
  • 0
Registered since

Aug 2, 2017

Re: Windows 10 notification sound interrupt calls audio and mic (on skype) - any solution?

Oh I have been on a call this entire time, just listened to a song and its horrible.  Dang!

pallan
Participant
  • 0
  • 1
  • 0
Registered since

Oct 10, 2017

Re: Windows 10 notification sound interrupt calls audio and mic (on skype) - any solution?

Works brilliant. Thanks for solving a long time pain 🙂

graemebiggs
Participant
  • 6
  • 2
  • 1
Registered since

Oct 23, 2017

Re: Windows 10 notification sound interrupt calls audio and mic (on skype) - any solution?

I've been reading through this today ad I just got the 35 Series II. I am still testing this, but Right click on your sound icon and open recording or playback devices. Go to the communications tab and set it to mute all other sounds. Hope this helps!

 

image.png

View solution in original post

msearch
Participant
  • 1
  • 1
  • 0
Registered since

Dec 18, 2017

Re: Windows 10 notification sound interrupt calls audio and mic (on skype) - any solution?

This solution is NOT working for me.  i did as instructed and i am still getting interrupted Skype calls with any and all notificaitons.  Can someone help me please?


@graemebiggs wrote:

I've been reading through this today ad I just got the 35 Series II. I am still testing this, but Right click on your sound icon and open recording or playback devices. Go to the communications tab and set it to mute all other sounds. Hope this helps!

 

image.png


 

Morgwee
Participant
  • 4
  • 2
  • 0
Registered since

Dec 18, 2017

Re: Windows 10 notification sound interrupt calls audio and mic (on skype) - any solution?

Hi All,

 

I know I am a late starter to this thread, but I have the same experience, and I am convinced its not a Windows 10 issue, but how Bose handles multiple inputs.

 

I have my QC35 connected to my Pixel Phone and my PC. So while I am on a call via Skype on my Windows 10 PC, a notification came in on my Pixel, and it blocked out all the audio on my headset for a good three to four seconds, essentially recreating the same problem everyone is talking about here.

 

I believe this might be a firmware issue in the headphones in handling multiple input streams, and not the source itself.

 

DaveM61265
Participant
  • 4
  • 3
  • 0
Registered since

Jan 5, 2018

Re: Windows 10 notification sound interrupt calls audio and mic (on skype) - any solution?

This is a Bose issue. I’ve used Bluetooth headphones with skype on a win10 machine for years and have only had this problem with Bose.
DaveM61265
Participant
  • 4
  • 3
  • 0
Registered since

Jan 5, 2018

Re: Windows 10 notification sound interrupt calls audio and mic (on skype) - any solution?

This is not a windows issue. I have 3 other Bluetooth headphones that have no problem handling these notifications.
Morgwee
Participant
  • 4
  • 2
  • 0
Registered since

Dec 18, 2017

Re: Windows 10 notification sound interrupt calls audio and mic (on skype) - any solution?

We are saying the same thing my friend, I just said it was a firmware in the hardware issue, it is not a Windows issue.

Pedro F
Participant
  • 2
  • 2
  • 0
Registered since

Jul 27, 2017

Re: Windows 10 notification sound interrupt calls audio and mic (on skype) - any solution?

+1 Here,  I have the same issue.  For now I'm going to return my QC 30's since it's very annoying to have these interruptions during a call.  My good old plantronic's did not have this issue.