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calhouse
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Jun 8, 2019

Wireless Ear buds wont connect to each other

My wireless earbuds show up as two separate bluetooth devices on my list. They worked amazing for about a month and a half and now I can connect to one or the other but not both at the same time. Has anyone experienced this?

1 REPLY 1
Moderator

Re: Wireless Ear buds wont connect to each other

Hello Calhouse,

 

Thank you for your message, welcome to the community!

 

I am very sorry to hear that you are experiencing this issue with your headphones, but I would love to get this resolved for you. 

 

Can you please confirm for me which headphones you are experiencing this issue with? Is it the SoundSport Free headphones? 

 

Also what device are you having issues to connect your headphones too?

 

I look forward to hearing from you.

 

Tegan M - Community Support