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May 30, 2019

Wireless bose soundsport case won't charge

My case won't charge no matter what I try. I have looked through the support and nothing seems to be working. I have plugged it in the multiple micro-USB chargers and it will not charge. However, my ear buds will charge in my friends case who has same product.

Re: Wireless bose soundsport case won't charge

Hi Genevayaich07, 


Thanks for posting and welcome to the community.  I am deeply sorry to hear that your experiencing issues with your case, however I would love to help resolve this! 


Firstly, can you please confirm which steps have you attempted so far? Also can you please confirm if you see any LED's on the charging case? 


I look forward to hearing back from you. 


Kind Regards, 

Hector B - Community Support

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