Aug 25, 2017
Hi there, mitch99!
Welcome to the community, my friend! I'm sorry to hear that you're experiencing this issue!
One question before we get started with troubleshooting - which wireless headphones do you have?
Thanks for posting and I hope that you have a lovely weekend!
Shiloh - Community Support
I have the same issue, my product is qc35 ii. no lights, no sound, nothing. Only a brief blink of green light when I connect it to usb. Then, nothing.
Hi @yesilpelikan thank you for writing in! Sorry to hear you are having this issue with your headset. Just a few things that you should see when you plug it in to charge are:
Can you verify that?
Let's also try giving it a reboot to see if that helps:
To reboot the headset
Please do let me know your findings when you get the chance!
Thank you again,
Thanks for the response Mohsin.
I can verify that I know what are charging indicators.
There is no light on my headset during charging attempt neither from computer or wall outlet, and it won't turn on. I tried resetting, but unfortunately no response.
@yesilpelikan thank you for getting back! I just wanted to be sure everything was covered, so I really appreciate that you verified that. At this point, my best recommendation would be to contact your local Bose Support, and they will discuss your service options. Here is a link to get contact information. Just select your region, and kindly scroll down to where you see "contact us".
Please let me know how everything works out for you!