Marcuscozma
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Dec 2, 2018

bose soundsport free

I just recently purchases my bose soundsport headphones and i am enjoying them so far but i have a question about the bluetooth. When my right earphone is in the case, the left earbud does not connect it completely turns off but when i put the right earbud back in my ear it connects back, is it supposed to do this or is this a deffect?

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Re: bose soundsport free

Hey Marcuscozma,

 

Thank you for reaching out to the community. That is a great question and to confirm this is part of the design. The Bluetooth radio/antenna is located in the right earbud where it is processed and then streamed to the left earbud. You may keep left earbud inside the case and use the right earbud, however. 

 

Hope that helps. Let us know if you have any further questions. 

 

Thanks again,

 

 

Mohsin - Community Support