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kbarazan
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Feb 20, 2019

corrosion on sound sport free contacts

hi,

i have sound sport free earbuds for 6 months.

the contacts of the aerbuds and teh contacts on the charging capsule are full with corrosion.

this prevents charging of teh earbuds and infact make them not usefull.

as ipx4 standard , this should be under teh warranty of teh conpany. no ?

thanks,

Kfir

 

1 REPLY 1
Moderator

Re: corrosion on sound sport free contacts

Hi kbarazan,

 

Thanks for posting. I am so sorry to hear about that. I would recommend contacting your local support team for assistance. Here is a link you can use. Click on your region, scroll down until you see "Contact Us."

 

Regards,

 

Tony G - Community Support