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neenjpd
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Jan 1, 2019

quiet comfort 35 II noise cancelling reduced after latest update 7.0.1?

My QC 35II headphones were great when I purchased mid-November.  They cancelled out outdoor traffic noise(airplanes/trucks/cars), washing machine, dishwasher inside my home while I listened to music or tv.  

About two weeks ago, I've started hearing the outdoor traffic noise randomly(airplanes, trucks).  I looked on the forum to see if there may be a solution and it looks like a softward update just happened. Could this be the cause?  Has anyone else experienced a decrease in noise cancellation within a relatively short time of owning these headphones?  Any suggestions?

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Moderator

Re: quiet comfort 35 II noise cancelling reduced after latest update 7.0.1?

 

Hi neenjpd,

 

Thanks for posting. I would recommend that you check out this post for information regarding this topic.

 

An ANC Note From Your Community Moderation Team

 

I am going to close this thread to prevent confusion.

 

Regards,

 

Tony G - Community Support