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notagain
Participant
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Registered since

Feb 26, 2021

Can’t pair Hearphones with MacBook Pro

 

Bose product name

Hearphones

 

Country

USA

 

What devices were you using that were affected and what version are they on 
MacBook Pro 2018 running macOS Big Sur 11.2.1

 

Detailed description of the issue and steps to reproduce

I cannot get the Hearphones to pair with the MacBook Pro. The Hearphones appear in the MacBook’s Bluetooth list, and it is trying to connect to them, but eventually the error message “rejected” shows up.

 

The announcement on the Hearphones is “Connecting to iPhone” or “Connnecting to iPad,” even though I have turned bluetooth off on both of those devices to try to get the Hearphones to find the MacBook.

 

Why do the Hearphones not find the MacBook on Bluetooth, and how do I get them to connect?

 

 

 

1 REPLY 1
notagain
Participant
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Registered since

Feb 26, 2021

Re: Can’t pair Hearphones with MacBook Pro

Just answered my own question. Had to open the app on the iPhone to open the settings on the Hearphones so they knew to look for another device. Works fine now.