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Registered since

May 14, 2018

Placed an order and got an error message


Bose product name WEB




Firmware Version

(1.0.7, 4.8.1, 1.7.0, etc.) NA

App Version

(4.1.1, 13.0.2, etc.)NA

What devices were you using that were affected and what version are they on

(Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)NA

Detailed description of the issue and steps to reproduce

got this error message 



What environment do you experience the issue in?

(noisy office, quiet kitchen, etc.)


When did you start to experience the issue? Did it work correctly previously?


Any troubleshooting steps you took




Re: Placed an order and got an error message

Hey Dannylas, 


Thank you for reaching out to us and welcome! 


I'm sorry to hear that you are experiencing some issues with placing an order online. Unfortunately, we are unable to assist with customer service-related issues. Therefore, I would recommend that you reach out to our local team for assistance. Click the LINK HERE, select your country and scroll down to 'Contact Us'.


We will do all we can to help!

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