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Bose product nameHearphones
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)iPhone SE
Detailed description of the issue and steps to reproduce Power switch not working
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)All
When did you start to experience the issue? Did it work correctly previously?Yes
Any troubleshooting steps you tookReturned product.
Still waiting for refund more than a month and a half after being told I would get it in 10 to 14 days. I can’t get any answer as to when I can expect the refund of $400. Please help!