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Charging

Charging for 4  hours and still shows blinking yellow LED. Unpluged and turned on. Voice prompt 'Battery 100%' Why didn't charging light turn to solid green representing 'Full Charge'?

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Community Manager
Community Manager

Re: Charging

Bose Best Answer selected by Community Manager ST

Hi Lostvalley,

 

Thank you for confirming you have Bose Hearphones.

 


@Lostvalley wrote:

Charging for 4  hours and still shows blinking yellow LED. Unpluged and turned on. Voice prompt 'Battery 100%' Why didn't charging light turn to solid green representing 'Full Charge'?


What you're hearing may seem odd given the light is not solid green (yet). If you leave it charging, eventually the light should turn solid green.

 

The voice prompts for battery charge level are in 10 percent increments. It's possible of the voice prompt to say "Battery 100 percent" when there is still a little more room for charging. The charging rate slows as the charge level approaches 100 percent so getting to the solid green may seem to take a long time. 

 

Similarly, you may find you can use your Bose Hearphones and then switch them off and on again. The voice prompt may tell you "Battery 100 percent". 

 

Does that help?
ST
 

 

View solution in original post

5 REPLIES 5
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Community Manager
Community Manager

Re: Charging

Hi Lostvalley,

 

Thank you for joining the Bose Hear Community.  Welcome.

 


@Lostvalley wrote:

Charging for 4  hours and still shows blinking yellow LED. Unpluged and turned on. Voice prompt 'Battery 100%' Why didn't charging light turn to solid green representing 'Full Charge'?


Please confirm - what Bose product are you using?

 

Thank you.

 

ST

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Re: Charging

Hearphones

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Community Manager
Community Manager

Re: Charging

Bose Best Answer selected by Community Manager ST

Hi Lostvalley,

 

Thank you for confirming you have Bose Hearphones.

 


@Lostvalley wrote:

Charging for 4  hours and still shows blinking yellow LED. Unpluged and turned on. Voice prompt 'Battery 100%' Why didn't charging light turn to solid green representing 'Full Charge'?


What you're hearing may seem odd given the light is not solid green (yet). If you leave it charging, eventually the light should turn solid green.

 

The voice prompts for battery charge level are in 10 percent increments. It's possible of the voice prompt to say "Battery 100 percent" when there is still a little more room for charging. The charging rate slows as the charge level approaches 100 percent so getting to the solid green may seem to take a long time. 

 

Similarly, you may find you can use your Bose Hearphones and then switch them off and on again. The voice prompt may tell you "Battery 100 percent". 

 

Does that help?
ST
 

 

View solution in original post

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Feb 22, 2018

Re: Charging

Thanks very much for the detail information. That explains why after the voice prompt of 100%, I plugged in to charge and after a very short time the light was a solid green. 

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Community Manager
Community Manager

Re: Charging

Hi Lostvalley,

 


@Lostvalley wrote:

Thanks very much for the detail information. That explains why after the voice prompt of 100%, I plugged in to charge and after a very short time the light was a solid green. 


I'm glad the explanation made sense. Thanks for coming back to tell us.

 

I hope you will Tell Us Your Story and please consider participating in the Bose User Research Hearing Survey.

 

Thank you!

 

ST