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Apr 2, 2020

Firmware update for Hearphones?

Just got my Hearphones and happy to start using them. It looks like they were manufactured two years ago. How can I check if there’s a firmware update and how does the process of installing a firmware update work? P.S. Your post about Announcements does not link to any announcement, it seems, and there is a lock symbol on it. Kindly help out there?


Wouter 🙂

Community Manager

Re: Firmware update for Hearphones?

Hi Wouter23,


Thank you for joining the Bose Hear Community.


When you install the Bose Hear app (available on Google Play and the Apple Store), the app will check to see if there are firmware updates available.


A faster way to check and update your new Bose Hearphones is to use a PC or Mac and visit the Bose Updater Site.


Please check out the Hearphones online support notes


Thanks for mentioning the issue with Announcements. I'll look into that.