Jan 15, 2018
It seems like the two headphones sharing the same design with the neck collar, Hearphones and QuietControl 30 have been discontinued, they’re no longer available as new units on Bose website.
Is that the case? Will the hearphones firmware continue to be updated?
Sep 23, 2020
I just found that the Hearphones have been discontinued when I checked on why I have not received a replacement under warranty. Instead, of the replacement I am getting refunded the cost of the unit and the extended warranty. I was told I would receive a check in six weeks. I liked the device - really helped me with my clinical work, communicating with my family and watching TV. Now I will probably go for old fashioned hearing aids.
Aug 27, 2017
I bought hearphones soon after they were introduced. They are a good substitute for my regular hearing aids -- not as versatile in adjusting to different situations, since my hearing aids are custom programmed. But they are good and I've been using them more since covid. Hearphones don't get tangled up in face mask as easily as hearing aids.
I received Nuheara iQbuds2 Max a couple of days ago, bought as an alternative to the hearphones. Form factor (ear buds) is a big improvement. Sound quality and noise reduction seem very good, though I do have a severe hearing loss and am not an especially good judge of sound quality. The Nuheara seems to have stronger amplification (gain) than the hearphones. But I have not mastered the tweaking adjustments of frequency filters and directional sound. So far seems best at 2/3 volume with no filters. Much easier to use basic on/off controls without the phone app compared to hearphones. Battery life only about 5-7 hours. So far I like the Nuhearas. Again as a substitute, not replacement, for custom hearing aids. They're in high demand -- I had to wait over two months to receive. About $400.
I'm convinced there is a market here. Don't know how large. One neat thing hearphones and nuheara have accomplished is a work-around for the stigma of hearing aids.
Oct 10, 2017
Hearphones are special. The best kept secret Bose could have produced.
As opposed to hearing aids, the music sounds great. The switching in the neckband and cable is funky and will eventually fail. The noise-cancelling is terrific! The mic "steering" for world sounds is terrific. In a loud restaurant its great. In a theater during a speech or demonstration it can remove the "room reverb" an excellent non-intended positive consequence! The only color is black is unfortunate as flesh colors would be better. With loud acoustic sounds the tiny speakers can "clip"/pop", so headroom may be an issue. The technology is spot-on. Some of the implementation needs work. It would be good for Bose to spill the beans on a new Version 2! 🙂 I use AirPod Pro, Widex prescription plugs, BlueParrott trucker headsets(terrific mic noise cancellation!) But the Hearphones blow away the AirPodPro and the Widex. Maybe the counterfeit units caused Bose to discontinue???
Dec 8, 2020
Spoke with a Bose agent in UK late last week - early December 2020. Although recognizing that providing a "reason" for the discontinuation of the hearphones my be more expeditious than true, the Bose agent said:
1. Production logistics in China caused the item to be discontinued.
2. Bose always had the intention of creating a next generation "hearing aid" which may be released in
the coming year.
Reason #1 seems a little suspect in light of the popularity and robust functionality of the the hearphones, but Reason #2 has been rumored for some time. Let's hope the latter has some legs so that this lovely product is re-shaped yet again to provide the benefits we've come to enjoy.