How to submit hearphones for repair

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How to submit hearphones for repair

My son’s hearphones have lost the gold cover to the earbud microphone and the audio is scratchy when he talks. Is it possible to have it repaired and what is the process?

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Community Manager
Community Manager

Re: How to submit hearphones for repair

Hi Kimd37,

 

Thank you for joining the Bose Hear Community.

 

I'm sorry your son's Bose Hearphones lost the gold cover, and there are audio issues.

 

Please call us and we can help.  Bose Hearphones Support - 1 800-761-2673.

 

Thank you,

 

ST