I have been using HearPhones for about 2 years. Last week I got a new pair and am having a few issues with connection my iPhone when using it on phone calls. Two things are happening, the first is the phone and my HearPhones will not connect to make a call. I have to disconnect from Bluetooth and quit the app. Restarting everything gets me connected. The other thing that happens is the HearPhones will disconnect in the middle of a call. This happens often. Has anyone else had this issue? If so what was your fix.
Thanks for writing. I'm sorry you have an issue with Bluetooth and connecting/maintaining a connection with your iPhone.
Please ensure you have the latest version of Hearphones Firmware (version 1.6.5)
Then see these articles.
If the problem persists, please call us. Bose Hearphones Support - 1 800-761-2673.