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kbusarow
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Sep 4, 2019

No microphone with Bluetooth phone.

New Hearphone user.  I bought this to pair with a Panasonic Bluetooth 2-line desk phone. It pairs but the Panasonic doesn't pick up the Hearphone microphone.  I have a Plantronics headset that works well with this phone.  The Hearphone microphone works fine with my iPhone.  Any tips?  If there's another multi-line desk phone that works with Hearphones I'll gladly buy it.  

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Community Manager

Re: No microphone with Bluetooth phone.

Hi, kbusarow,

 

Thank you for joining the Bose Hear Community.

 

" It pairs but the Panasonic doesn't pick up the Hearphone microphone. "

 

That's puzzling because the "The Hearphone microphone works fine with my iPhone. "  which suggests your Bose Hearphones are working correctly. There are no settings on your Hearphones to adjust the operation of the microphone. There's nothing to configure. And I looked at the Bluetooth instructions for a Panasonic Bluetooth 2-line desk phone (page 56). I didn't see anything to configure there either.

 

From the Bose side of the conversation, we don't have a recommendation for a specific multi-line desk phone.  Let's hope someone else in the community has a suggestion.

 

ST