World Volume Only Working In Right Channel

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Silent Starter

World Volume Only Working In Right Channel

When I listen to music, both channels work perfectly.  When I turn up the World volume, I only hear it in the right channel. Anyone have this problem, or better yet, a solution?

 

Thanks in advance.

 

-MW

 

1 REPLY 1
Community Manager
Community Manager

Re: World Volume Only Working In Right Channel

Hi MW,

 

Thank you for joining the Bose Hear Community.

 

I'm sorry you're only hearing World Volume in the right side. 

 

In the Bose Hear app, there is a Balance Control. (Tap the button near the bottom left).

Please check that the balance is set up the middle. If it is and you are still only hearing external sounds through the right channel, please call us. We will help you.

Bose Hearphones Support - 1 800-761-2673.

 

Thanks,

ST