Dec 15, 2019
The hearphones keep asking to pair with the smartphone via the Bluetooth device. We do not want to use the smartphone at all. The verbal reminders are distracting and annoying. How do we eliminate the pairing reminders or fully and permanently disable the Bluetooth function. The hearing device will be used by a senior who does not have a smartphone and she will be confused by these constant reminders.
Thank you for joining the Bose Hear Community. I understand you don't want to use the smartphone (and the Bose app). The Bluetooth connectivity and the features of the Bose Hear app allow you to do things you cannot do from the headset alone. That includes some steps you can take to avoid messages like "Waiting to connect."
Here are a few steps you can try using your phone or device with the Bose Connect app. Once you are finished these steps, your senior should be able to use the Bose Hearphones without using the smartphone and the app.
Does that help?