acuman
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May 7, 2019

hearphones turn off unprompted

My hearphones have just started turning off after about 10 seconds after fully charged. Wont turn back on

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Community Manager

Re: hearphones turn off unprompted

Hi acuman,

 

Thank you for joining the Bose Hear Community. I'm sorry your Bose Hearphones are shutting off by themselves after 10 seconds. There's definitely something wrong. There is no user setting that could cause that.

 

Please call us: Bose Hearphones Support - 1 800-761-2673 so we can help.

 

Thank you,

ST